1. Do you have a mail order catalog?
Although we do not publish a consumer mail order catalog, our collection can be found in over 3,000 golf and tennis specialty shops throughout the United States. Please use our Store Locator to find a Tail retailer near you. (Top of Page)

2. I sa a Tail item I liked but the store didn't have it in my size. What can I do?
Have the Tail retailer call our Customer Service Department to special order it for you. (Top of Page)

3. I received a Tail item as a gift but it's the wrong size. How can I exchange it?
Ask the gift buyer where they purchased the item. Contact the place of purchase for information regarding their exchange policy. Please note that as a manufacturer we do not accept consumer returns. All returns/exchanges must be processed at the place of purchase. (Top of Page)

4. What styles do you carry in larger sizes?
Most of our sizes run XS-XL and 4-18 (size 2 is available in specific styles). The following item is available in size 20: Solid Knife Pleated Skirt (longer length), Style #X5L-004 which is offered in black, navy, and white (100% polyester). If your store does not carry this item in stock, please ask about their special order policy. (Top of Page)

5. I'm trying to find a matching top or bottom? How can I find it?
Visit your nearest Tail retailer. If they do not carry the item you are looking for, please ask about their special order policy. (Top of Page)

6. I bought a Tail garment a while ago and like the fabric/style/fit. Where can I buy the same style and does it come in different colors or patterns?
Tail's fashion merchandise is created on a seasonal basis. Our colors and styling will change to reflect the latest trends and fashions. We strive to keep our fit consistent and use many of our most successful styles and fabrics from season to season. Our Back to Basics line is a collection of styles and colors that are in stock on a year-round basis. Visit your nearest Tail retailer to see the latest collection. (Top of Page)

7. Can I view a sizing guide for your products?
Please see our Golf or Tennis product specification sheets for detailed sizing information. (Top of Page)

8. Can I order items online?
We do not offer consumer online ordering. Please visit our Store Locator for a Tail retailer near you. (Top of Page)

9. I saw an outfit on your site that I'd like to purchase. How can I find it?
We do not offer consumer online ordering. Please visit our Store Locator for a Tail retailer near you. (Top of Page)

10. I used the Store Locator but there isn't a Tail retailer in my area. What should I do?
Please contact us at info@tailinc.com and give us the names of cities in close proximity to you. We will contact you with the closest Tail retailer. (Top of Page)

10. I used the Store Locator but there isn't a Tail retailer in my area. What should I do?
Please contact us at info@tailinc.com and give us the names of cities in close proximity to you. We will contact you with the closest Tail retailer. (Top of Page)

10. I used the Store Locator but there isn't a Tail retailer in my area. What should I do?
Please contact us at info@tailinc.com and give us the names of cities in close proximity to you. We will contact you with the closest Tail retailer. (Top of Page)

11. Do you have an outlet store?
Yes, we have an outlet store that sells slightly irregular Tail garments, available by appointment only. Please call (305) 638-2650 for more information. (Top of Page)

12. Do you sell your product outside of the United States?
Our collections are currently distributed in Canada, Mexico, and Guam. For sales information in these areas, please contact our distributors for further information:

Mexico
Gana, S.A. de C.V.
Attention: Arlette Nassar
Maria Luisa 9
Tlacopac San Angel
Mexico DF 01040
Ph: 525-635-2861
Fax: 525-550-4904
E-mail: ArletteNassar@hotmail.com

Guam
Joanne Gittelman, Tail Sales Representative
65-1550 A Kawaihae Road
Kamuela, HI 96743
Ph: 808-885-8897
Fax: 808-885-9218
E-mail: JoanneG@tailinc.com
(Top of Page)